Legal

Terms and Conditions

Last updated: June 02, 2026

Agreement to our legal terms

Katavo is operated by Isuru Ranaweera. For purposes of these Terms and Conditions, "Katavo," "we," "us," and "our" refer to Isuru Ranaweera operating the Katavo service.

We operate the mobile application Katavo and related products, features, websites, content, tools, and services that link to or refer to these Terms and Conditions collectively, the "Services."

Katavo allows users to perform AI-assisted pocket research, generate research outputs, and create, publish, and share AI-generated podcasts.

You can contact us by email at:

support@katavoapp.com

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Katavo concerning your access to and use of the Services.

By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with all of these Terms and Conditions, you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms, policies, rules, or documents that may be posted in or through the Services from time to time are incorporated into these Terms by reference. We reserve the right, in our sole discretion, to update, change, or modify these Terms from time to time. We will indicate changes by updating the "Last updated" date above. Your continued use of the Services after revised Terms are posted means that you accept the revised Terms.

The Services are intended for users who are at least 18 years old. Users who are at least 13 years old but under 18 may use the Services only with the consent and supervision of a parent or legal guardian. Persons under 13 years old may not use or register for the Services.

We recommend that you save or print a copy of these Terms for your records.

Table of contents

  1. 1. Our Services
  2. 2. Eligibility and User Accounts
  3. 3. AI Providers, Outputs, and Accuracy
  4. 4. Intellectual Property Rights
  5. 5. User Inputs and Public Podcasts
  6. 6. Purchases, Subscriptions, and Credits
  7. 7. Prohibited Activities
  8. 8. Reviews and Ratings
  9. 9. Mobile Application License
  10. 10. Services Management
  11. 11. Privacy, Data Use, and AI Training
  12. 12. Term and Termination
  13. 13. Modifications, Interruptions, Support
  14. 14. Governing Law and Language
  15. 15. Dispute Resolution
  16. 16. Corrections
  17. 17. Disclaimer
  18. 18. Limitations of Liability
  19. 19. Indemnification
  20. 20. User Data and Deletion Requests
  21. 21. Electronic Communications
  22. 22. California Users
  23. 23. Miscellaneous
  24. 24. Contact Us

1. Our Services

Katavo provides AI-assisted research and AI-generated podcast creation tools. The Services may allow users to submit prompts, topics, questions, instructions, or other materials, generate research outputs, generate audio or podcast content, and publish or share generated podcasts.

The information provided through the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or where it would subject us to any registration requirement. Users who access the Services from outside the Netherlands do so on their own initiative and are solely responsible for compliance with local laws.

The Services are not designed or tailored to comply with industry-specific regulations, including but not limited to the Health Insurance Portability and Accountability Act, the Federal Information Security Management Act, the Gramm-Leach-Bliley Act, or similar laws. You may not use the Services in a way that would subject Katavo to such laws or require Katavo to comply with such industry-specific regulations.

We may introduce, modify, limit, suspend, or discontinue features from time to time, including but not limited to plans, credits, podcast publishing features, sharing features, AI models, research tools, and API access.

Katavo may introduce API access in the future. Any API access may be subject to separate terms, technical restrictions, usage limits, rate limits, pricing, and approval requirements. Unless we expressly authorize you in writing or through an official API agreement, you may not access the Services using automated, programmatic, scripted, or bulk methods.

Beta and experimental features

We may offer experimental, preview, or beta features. Beta features are provided "as is," may be incomplete, unstable, or untested, and may be modified, restricted, suspended, or discontinued at any time without notice. We make no guarantees about availability, accuracy, performance, data retention, or backwards compatibility for beta features. Your use of beta features may be subject to additional terms or limitations that we communicate at the time of release.

2. Eligibility and User Accounts

By using the Services, you represent and warrant that:

You may be required to register an account to use some or all of the Services. You may be able to sign in using email and password, Google, Apple, or other authentication methods we make available.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not share, sell, transfer, rent, sublicense, or otherwise make your account available to another person.

You may not create multiple accounts to evade usage limits, trial limits, credit limits, rate limits, suspensions, restrictions, or bans.

We reserve the right to remove, reclaim, suspend, or change a username, display name, account, or identifier if we determine, in our sole discretion, that it is inappropriate, obscene, misleading, infringing, impersonating another person, or otherwise objectionable.

If you provide information that is untrue, inaccurate, incomplete, outdated, or misleading, we may suspend or terminate your account and refuse current or future use of the Services.

3. AI Providers, Outputs, and Accuracy

Katavo uses artificial intelligence, search, retrieval, audio-generation, and other third-party technologies to provide the Services. These providers may include, without limitation:

We may add, remove, replace, or change third-party providers at any time without specific notice to you.

You acknowledge that your prompts, inputs, instructions, research topics, generated content, podcast content, account information, usage information, and other data may be transmitted to, processed by, or stored using third-party providers as necessary to operate, secure, improve, and provide the Services.

Katavo's own primary hosting infrastructure is intended to be hosted in the Netherlands. However, third-party AI, search, payment, infrastructure, or service providers may process data in other jurisdictions according to their own systems, policies, and applicable laws.

Katavo does not guarantee the accuracy, completeness, reliability, legality, originality, or suitability of any generated content. Research results, summaries, podcast scripts, podcast audio, titles, descriptions, sources, citations, references, quotations, and factual statements generated by the Services may be inaccurate, incomplete, fabricated, hallucinated, outdated, misleading, or incorrectly attributed.

You must independently verify all information generated by or through the Services before relying on it, publishing it, sharing it, monetizing it, or using it for any purpose. Do not treat Katavo outputs as authoritative, professional advice, or a substitute for qualified expert judgment, including in medical, legal, financial, safety, academic, or regulatory contexts.

The Services may produce similar or identical outputs for different users. Katavo does not guarantee that any generated output will be unique, original, accurate, lawful, non-infringing, complete, reliable, suitable for your intended use, or free from third-party rights.

You should not rely on the Services as your sole source of truth for decisions that could affect your rights, health, finances, safety, reputation, legal obligations, business, or other important interests.

4. Intellectual Property Rights

Our intellectual property

We own or license all intellectual property rights in and to the Services, including the application, software, source code, databases, systems, functionality, designs, interfaces, text, graphics, audio, video, photographs, logos, trademarks, service marks, trade names, and other materials made available through the Services, excluding your Inputs as described below.

The Services, including our content and marks, are protected by copyright, trademark, trade secret, unfair competition, and other intellectual property laws and treaties in the Netherlands, the United States, the European Union, and other jurisdictions.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended purpose.

Except as expressly allowed in these Terms, you may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, modify, reverse engineer, decompile, scrape, frame, mirror, commercially exploit, or otherwise misuse any part of the Services, our content, our systems, or our marks without our prior written permission.

All rights not expressly granted to you are reserved by Katavo.

Feedback and submissions

If you send us questions, comments, ideas, suggestions, feedback, bug reports, feature requests, or other information about the Services, you agree that we may use, copy, modify, publish, distribute, commercialize, and otherwise exploit that feedback for any lawful purpose without acknowledgment, restriction, or compensation to you.

To the extent necessary, you assign to Katavo all rights, title, and interest in feedback you provide. You also waive any moral rights or similar rights in that feedback to the fullest extent permitted by law.

Generated outputs

For purposes of these Terms, "Outputs" means content generated by or through the Services, including but not limited to research summaries, notes, source lists, outlines, scripts, podcast audio, podcast titles, podcast descriptions, generated speech, generated text, metadata, and other generated materials.

As between you and Katavo, and to the fullest extent permitted by law, you own the Outputs generated through your account. Subject to your compliance with these Terms, applicable law, and third-party rights, you may use, reproduce, modify, adapt, publish, display, perform, distribute, monetize, sell, and resell those Outputs.

You grant Katavo a worldwide, royalty-free, fully paid, sublicensable, transferable license to host, store, reproduce, process, transmit, analyze, display, and use the Outputs as necessary to operate, secure, maintain, support, and improve the Services.

Your ownership of Outputs does not give you ownership of the Services, Katavo's software, Katavo's models, Katavo's systems, Katavo's prompts or proprietary instructions, Katavo's branding, or any third-party rights that may exist in underlying materials. Identical or similar Outputs may be generated for other users; you do not have an exclusive right to any particular generation.

You are responsible for ensuring that your use of Outputs complies with applicable laws, third-party rights, platform rules, and these Terms.

If an Output or your use of an Output violates these Terms, infringes rights, violates law, or creates risk to Katavo or others, we may remove it, restrict access to it, disable sharing, suspend publication, or terminate your access.

5. User Inputs, Generated Content, and Public Podcasts

User Inputs

"Inputs" means prompts, questions, topics, instructions, text, materials, links, preferences, settings, files, or other information that you submit, upload, enter, provide, or make available through the Services.

You represent and warrant that:

You are solely responsible for your Inputs and for all consequences of submitting, generating, publishing, sharing, monetizing, or otherwise using content through the Services.

License to use Inputs

You grant Katavo a worldwide, royalty-free, fully paid, sublicensable, transferable license to host, store, reproduce, process, transmit, analyze, modify, adapt, use, and create derivative works from your Inputs as necessary or useful to operate, provide, secure, maintain, support, evaluate, and improve the Services.

This license includes the right to send Inputs to third-party AI, search, infrastructure, analytics, payment, and service providers as needed to provide and improve the Services.

Public podcasts

The Services may allow you to generate, publish, and share podcasts. Published or shared podcasts may be accessible to the public.

You acknowledge and agree that public podcasts may be:

Do not include private, confidential, sensitive, personal, or harmful information in a podcast unless you are comfortable with that information being public.

You are responsible for podcasts you generate, publish, share, distribute, monetize, or resell. You may not publish or share podcasts that violate these Terms, violate applicable law, infringe third-party rights, or contain prohibited content.

If you want a public podcast removed from Katavo-controlled systems, you may email support@katavoapp.com with the relevant URL or identifier and the reasons for removal. We may review the request and remove or restrict the podcast where appropriate. Removal from Katavo-controlled systems does not guarantee removal from search engines, third-party caches, archives, embeds, downloads, or external websites.

Copyright and rights complaints

If you believe content made available through the Services infringes your copyright, trademark, privacy, publicity, or other rights, you may contact us at support@katavoapp.com with enough information for us to identify the content and evaluate the complaint.

We may remove, restrict, or disable access to content that allegedly infringes copyright, trademark, privacy, publicity, or other rights, without prior notice. We may also take additional action where required by law, including suspending or terminating the account responsible for the content.

6. Purchases, Subscriptions, Credits, and Payments

Katavo may offer Free, Plus, and Pro plans, as well as credits, subscriptions, paid features, or other paid access.

The Free plan has no fixed trial end date. It may include limits, credit restrictions, feature restrictions, usage restrictions, rate limits, or other limitations. We may change the features, limits, credits, or availability of the Free plan at any time.

Payments, subscriptions, entitlements, and credits may be managed through RevenueCat, app stores, payment processors, or other third-party payment providers. Available payment methods may include Visa, Mastercard, app-store payment methods, or other payment methods made available by the applicable payment provider.

All prices are stated in US dollars unless otherwise displayed in the Services or by the applicable payment provider.

You agree to provide current, complete, and accurate purchase, billing, and account information for all purchases. You agree to promptly update your email address, payment method, billing information, and payment card expiration date so that transactions can be completed and we can contact you as needed.

You authorize us and our payment providers to charge your selected payment method for all purchases, subscriptions, renewals, credits, taxes, and applicable fees.

Sales tax, VAT, or other taxes may be added to purchases where required or deemed appropriate by us or our payment providers.

We may change prices at any time. We reserve the right to correct pricing errors or mistakes, even if we have already requested or received payment.

We reserve the right to refuse, limit, or cancel any order, subscription, credit purchase, or transaction. We may limit or cancel purchases per person, per household, per account, per payment method, or per billing address. We may also restrict transactions that appear to be made by dealers, resellers, distributors, bots, automated systems, or unauthorized agents.

Subscriptions

Paid subscriptions may automatically renew unless canceled. By purchasing a subscription, you authorize recurring charges to your payment method without requiring separate approval for each renewal charge.

Unless otherwise stated, the billing cycle is monthly.

You may cancel your subscription through your account settings, the applicable app store, or other cancellation method made available through the Services. Cancellation takes effect at the end of the current paid term.

Credits

Katavo may use credits or similar usage units to measure, limit, or enable access to certain features, including podcast generation or research generation.

If your credits are exhausted, you may need to wait until credits renew or reset, or you may purchase additional credits if available.

Credits have no cash value, are not legal tender, are not transferable, and are non-refundable. Credit expiration, renewal, and usage rules may be displayed in the Services or at the time of purchase.

No refunds

All purchases, subscriptions, and credits are non-refundable, including where generated content is inaccurate, incomplete, low quality, unsuitable for your intended purpose, or otherwise unsatisfactory.

We do not provide refunds, replacement credits, or compensation for poor-quality generations, failed expectations, inaccurate outputs, or dissatisfaction with the Services, except where required by applicable law.

If a purchase is made through an app store or third-party payment provider, that provider may have its own billing, cancellation, and refund rules. Those rules may apply in addition to these Terms.

Fee changes

We may change subscription fees, credit pricing, plan features, and billing terms from time to time. Where required by applicable law, we will communicate material price changes before they take effect.

7. Prohibited Activities

You may not access or use the Services for any purpose other than the purpose for which we make the Services available.

You agree not to:

Your commercial use of generated Outputs is allowed only as expressly described in these Terms. This does not permit commercial exploitation of the Services themselves, Katavo's software, Katavo's marks, Katavo's systems, or unauthorized access to Katavo's infrastructure.

Violation of this section may result in suspension or termination of your account, removal of content, restriction of access, loss of credits, refusal of service, and legal action, with or without notice.

If you discover a security issue or vulnerability, you must report it to:

support@katavoapp.com

8. Reviews and Ratings

We may provide areas in or through the Services where you can leave reviews, ratings, comments, or feedback.

When posting a review, you agree that:

We may accept, reject, remove, or moderate reviews in our sole discretion. We have no obligation to screen or remove reviews, even if someone considers them objectionable or inaccurate.

Reviews are not endorsed by Katavo and do not necessarily represent our opinions or the views of our partners, affiliates, providers, or users.

By posting a review, you grant Katavo a perpetual, worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to reproduce, modify, translate, transmit, display, perform, distribute, and otherwise use the review in any media or format.

9. Mobile Application License

If you access the Services through the Katavo mobile application, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use the App on wireless electronic devices that you own or control, strictly in accordance with these Terms.

You may not:

Apple and Android devices

If you download or access the App through the Apple App Store, Google Play, or another app distributor, the following additional terms apply:

10. Services Management

We reserve the right, but not the obligation, to:

We do not undertake any obligation to monitor all Inputs, Outputs, podcasts, or user activity.

11. Privacy, Data Use, and AI Training

Your use of the Services is also governed by our Privacy Policy, which may be posted or made available in or through the Services. The Privacy Policy is incorporated into these Terms by reference.

By using the Services, you acknowledge that data you provide may be collected, stored, processed, transmitted, and used as described in these Terms and our Privacy Policy.

Katavo's primary service infrastructure is intended to be hosted in the Netherlands. If you access the Services from outside the Netherlands, you acknowledge that your information may be transferred to and processed in the Netherlands. Because we use third-party AI, search, payment, infrastructure, analytics, and service providers, your data may also be transmitted to or processed by third parties in other jurisdictions where those providers operate.

Use of content to operate and improve the Services

You agree that Katavo may use Inputs, Outputs, prompts, research sessions, generated podcasts, usage data, feedback, and related information to operate, secure, maintain, support, evaluate, and improve the Services, including diagnosing issues, preventing abuse, and refining quality.

You may opt out of optional service-improvement processing by emailing:

support@katavoapp.com

Your opt-out request will apply prospectively after we receive and process it. It will not affect processing that is necessary to provide the Services, comply with law, prevent fraud or abuse, enforce these Terms, maintain security, process payments, respond to support requests, or use aggregated or de-identified information.

Third-party providers may process data according to their own terms, policies, and technical practices.

12. Term and Termination

These Terms remain in full force and effect while you use the Services.

We may suspend or terminate accounts, deny access to the Services, block certain IP addresses, delete or restrict content, remove podcasts, disable sharing, revoke access, or reduce or remove credits where a user violates these Terms, creates risk to the Services, other users, or Katavo, engages in prohibited activity, abuses the Services, or where required by law.

Where reasonably possible, we will provide notice and an opportunity to remediate before terminating. We may act immediately and without notice when needed to protect users, the Services, Katavo, or third parties, to prevent ongoing harm, or to comply with law.

If we terminate or suspend your account, you are prohibited from creating a new account under your own name, a fake or borrowed name, or the name of any third party, even if you are acting on behalf of that third party.

In addition to suspension or termination, we reserve the right to take appropriate legal action, including civil, criminal, regulatory, and injunctive action.

Sections of these Terms that by their nature should survive termination will survive, including sections relating to intellectual property, public content, payment obligations, prohibited conduct, disclaimers, limitations of liability, indemnification, dispute resolution, and miscellaneous provisions.

13. Modifications, Interruptions, and Support

We reserve the right to change, modify, suspend, remove, or discontinue all or part of the Services at any time or for any reason, at our sole discretion, without notice.

We have no obligation to update any information, feature, model, source, citation, podcast, output, or content in the Services.

We will not be liable to you or any third party for any modification, price change, feature change, credit change, suspension, downtime, interruption, or discontinuance of the Services.

We cannot guarantee that the Services will be available at all times. We may experience hardware, software, infrastructure, provider, security, model, payment, network, or operational problems. We may also need to perform maintenance, upgrades, repairs, or changes, which may result in interruptions, delays, errors, failed generations, unavailable podcasts, unavailable credits, or loss of access.

You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime, interruption, degradation, maintenance, discontinuance, or service failure.

Nothing in these Terms obligates us to maintain, support, update, correct, or continue the Services.

Support is provided on a best-efforts basis only. We do not guarantee any support response time, resolution time, availability of support, or successful resolution of any issue.

14. Governing Law and Governing Language

These Terms are governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict-of-law rules.

The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

If you are a consumer habitually residing in the European Union, you may also have the protection of mandatory provisions of the law of your country of residence.

Subject to the dispute resolution provisions below, you and Katavo agree to submit to the non-exclusive jurisdiction of the courts of Groningen, the Netherlands. This means that you may bring a claim to defend your mandatory consumer protection rights in the Netherlands or in the EU country in which you reside, where applicable.

These Terms are written in English. The English version is the sole official and controlling version. Any translation is provided for convenience only and will not affect the interpretation of these Terms.

15. Dispute Resolution

Informal negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms or the Services, each a "Dispute," you and Katavo agree to first attempt to negotiate any Dispute informally for at least sixty days before initiating arbitration.

Informal negotiations begin when one party sends written notice of the Dispute to the other party.

You may send notices to:

support@katavoapp.com

Binding arbitration

Any Dispute arising from the relationship between you and Katavo under these Terms shall be determined by one arbitrator chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, being part of the European Centre of Arbitration, with its seat in Strasbourg, as in force at the time the application for arbitration is filed.

The adoption of this arbitration clause constitutes acceptance of those rules.

The seat of arbitration shall be Groningen, the Netherlands.

The language of the proceedings shall be English.

The applicable substantive law shall be the law of the Netherlands.

Restrictions

To the fullest extent permitted by law:

Exceptions

The following Disputes are not subject to the informal negotiation and arbitration requirements above:

If any part of this dispute resolution section is found to be illegal or unenforceable, neither party will be required to arbitrate any Dispute falling within that illegal or unenforceable portion. Such Dispute shall be decided by a court of competent jurisdiction in accordance with the governing law and jurisdiction provisions above.

16. Corrections

The Services may contain typographical errors, inaccuracies, omissions, pricing errors, availability errors, broken links, incomplete information, outdated information, or other mistakes.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information in the Services at any time without prior notice.

We do not guarantee that descriptions, pricing, availability, credits, outputs, citations, sources, or other information in the Services will be accurate, complete, current, or error-free.

17. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, AND QUIET ENJOYMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT:

Sources, citations, references, quotations, and factual statements generated by the Services may be inaccurate, incomplete, fabricated, outdated, or incorrectly attributed.

We assume no liability or responsibility for:

We do not warrant, endorse, guarantee, or assume responsibility for any product, service, model, provider, content, link, advertisement, or offering made available by a third party through or in connection with the Services.

You should use your best judgment and exercise caution when relying on, publishing, monetizing, or sharing any generated content.

18. Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KATAVO, ISURU RANAWEERA, OR OUR SERVICE PROVIDERS, CONTRACTORS, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, COST OF SUBSTITUTE SERVICES, OR OTHER DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM, CAUSE OF ACTION, OR DISPUTE ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED €100.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If those laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.

19. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Katavo, Isuru Ranaweera, and our service providers, contractors, agents, partners, and affiliates from and against any loss, damage, liability, claim, demand, proceeding, judgment, settlement, penalty, fine, cost, or expense, including reasonable attorneys' fees, arising out of or related to:

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims.

We will use reasonable efforts to notify you of any claim, action, or proceeding subject to indemnification after we become aware of it.

20. User Data and Deletion Requests

We may maintain certain data that you transmit to the Services for the purpose of operating, securing, managing, improving, and providing the Services. We may also maintain data relating to your use of the Services.

Although we may perform routine backups or use storage systems designed to protect data, you are solely responsible for keeping your own copies of any Inputs, Outputs, podcasts, research, account information, or other data that you want to preserve.

You agree that we have no liability for loss, corruption, deletion, failure to store, failed generation, failed publication, or unavailability of any data, Inputs, Outputs, podcasts, credits, or account information.

Account deletion

You may request deletion of your account by emailing:

support@katavoapp.com

After verifying and processing your request, we will delete your account information from active systems immediately, except where retention is required or permitted by law, security needs, fraud prevention, dispute resolution, payment processing, enforcement of these Terms, or legitimate operational requirements.

Deletion from backups, logs, archives, caches, or third-party systems may occur according to applicable retention cycles and technical limitations.

Unless you specifically request deletion of other content, an account deletion request applies to account information only. If you also want research history, generated podcasts, public podcast pages, Outputs, or other content deleted, you must specify that in your request.

Public podcasts may remain accessible through third-party caches, search engines, archives, embeds, downloads, copies, or external websites even after removal from Katavo-controlled systems.

Because Katavo's retention periods are not fixed as of the date of these Terms, we may retain data for as long as reasonably necessary to provide the Services, comply with law, resolve disputes, prevent abuse, enforce agreements, improve the Services, maintain security, and support legitimate business operations, unless deletion is requested and required.

21. Electronic Communications, Transactions, and Signatures

Visiting or using the Services, sending emails to us, creating an account, submitting forms, purchasing subscriptions, purchasing credits, publishing podcasts, clicking buttons, or interacting with the Services constitutes electronic communication.

You consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, policies, receipts, confirmations, records, and other communications that we provide electronically, whether by email, in-app notice, website notice, or through the Services, satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, electronic contracts, electronic orders, electronic records, and electronic delivery of notices, policies, and transaction records.

You waive any rights or requirements under laws in any jurisdiction that require an original signature, non-electronic delivery, or retention of non-electronic records, to the extent such waiver is permitted by law.

22. California Users and Residents

If you are a California user or resident and any complaint with us is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

1625 North Market Blvd., Suite N 112
Sacramento, California 95834

or by telephone at:

(800) 952-5210
(916) 445-1254

23. Miscellaneous

These Terms, together with any policies, supplemental terms, or operating rules posted by us in or through the Services, constitute the entire agreement between you and Katavo regarding the Services.

Our failure to exercise or enforce any right or provision of these Terms does not operate as a waiver of that right or provision.

These Terms operate to the fullest extent permitted by law.

We may assign, transfer, delegate, or subcontract any or all of our rights and obligations under these Terms at any time without notice. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We are not responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet failures, infrastructure failures, cloud-provider failures, app-store failures, AI-provider failures, payment-provider failures, cyberattacks, government actions, legal changes, power outages, or technical failures.

If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

There is no joint venture, partnership, employment, fiduciary, franchise, or agency relationship created between you and Katavo as a result of these Terms or your use of the Services.

You agree that these Terms will not be construed against us merely because we drafted them.

You waive any defenses based on the electronic form of these Terms or the lack of physical signature by the parties.

24. Contact Us

To resolve a complaint regarding the Services or to receive further information about use of the Services, please contact us at:

Katavo
Operated by Isuru Ranaweera
Email: support@katavoapp.com

Abuse reports, legal notices, copyright complaints, rights complaints, and security disclosures should be sent to:

support@katavoapp.com